Shared Team Inbox
One WhatsApp number, your whole team.
Stop passing a single phone around the office. We give your whole team access to your WhatsApp Business account so you can work together. Assign chats, leave little notes for each other, and make sure every customer gets an answer from the person who knows best.
Shared Inbox
4 Agents Online
Why you'll love it
Put the expert on the line
Easily pass a chat to the right person so the customer isn't left waiting for someone who doesn't have the answer.
Chat behind the scenes
Leave notes on a conversation that only your team can see. It's the best way to collaborate without the customer ever knowing.
Never lose a conversation
See exactly what's happening and who's handling what. No more 'I thought you were answering that' moments.
Everything you need to succeed
Powerful tools that are surprisingly easy to use.
Everyone's Invited
Your whole team can log in and help out on the same number at the same time.
Team Tagging
Need a hand? Just tag a teammate and they'll get a notification to join the chat.
Ready-made Replies
Save your best answers for common questions so you can reply in a single click.
Common Questions
Everything you need to know about this feature.
Can we all use this at once?
Absolutely. Whether you have two people or twenty, everyone can stay logged in and help customers simultaneously.
Do we need separate phones?
Not at all. You just need one business number, and your team can access the inbox from their own computers or tablets.
Ready to explore these tools?
See all features or check our pricing plans.
Built for scale
Whether you're a small boutique or a global retail brand, Xafora provides the enterprise-grade tools you need to win on WhatsApp.
